XL reporter Comm Add- In Error
My customer has a new workstation it is :
Windows 7 Professional 64 Bit
They are currently running
SBO 8.82 PL04
Originally they installed Office Home and Business 2010 32 bit version.
This version has been completely uninstalled. A new Office 2010 Professional has been installed. This is 32 bit.
I switched off the UAC
I completely uninstalled the client, deleted the SM_OBS_DLL file and deleted the SAP folders.
I have done a clean installation.
In Microsoft Excel I have:
- checked that the comm add in is loaded, it is not disabled, and it shows load behaviour is
on demand. - I have unticked the Enable Data Execution
Prevention Mode - I have enable all macros in the Trust Center
Securtity - I have enabled Trust access to VBA project
- Under Active x I have enabled all controls
without restrictions
I have gone to to : C: Programme file ( yours could be X86)
– SAP – SAP Business One – AddOns-XLR – XLReporter and run the
ComAddIn_Per_User _RegKey
All of this has been done with full administrator rights,
and all installations done with Right Click Run as Administrator
XL reporter shows as connected in Add-On manager
When running an xl report, (which runs perfectly on all their other workstation), we get the error
“ A required COM add-in program from XL Reporter has not been loaded and prohibits Microsoft from running
Please can anyone assist with further advise on what I can do to resolve this issue.
Thanks
Caren