Hi Anil,
thank you for your answer. Unfortunately your suggestions are not satisfying.
ad 1) The limitation to one text type per entry is exactly the problem. When you have a visit report which covers different topics (e.g. price development, product quality, strategy) you need to have different text types for one entry.
ad 2) The limitation is also the problem here. And moreover: You cannot search for the content of the document in C4C.
ad 3) Tracking date and time does not solve the problem
I just do not undertand why SAP has removed the concept of text types from the standard (compared to CRM on prem) and does not offer something similar. From my perspective this is a huge letdown.
Regards,
Andreas