Hi Ash,
Display the Boa pane.
Click on the component Tab
In the Top USB window you should see your Data Source and below ( Click the plus sign ) you will See the crosstab.
If you don't See any crosstab then you should Open a SAP Message.
Also you can check in Excel menu formula Data Manager if there is any Name Range Falles crosstab.
If not open a message to SAP.
Ralf